Thomas Pruss, Head of Technical Operations at GFE, shares the behind-the-scenes of TechOps.

In this interview, Thomas talks about the tools we use, the challenges we faced during implementation, and how we overcame them. He also opens up about system limitations and what happens when unexpected issues arise on-site.

If you want a real look at how TechOps works in the field—and why it’s built to adapt—don’t miss this video.