Technical Operations is the service designed to unlock maximum efficiency of managing projects at remote locations. GFE Solutions sends skilled technical agents to the field instead of your in-house specialists — equipped with modern digital hardware that enables live streaming and a full-presence experience.
Our agents are supported by a dedicated engineering team located at GFE headquarters, reporting directly to your technical experts.
Narrowly focused field specialists of GFE Solutions can provide support at every stage of commissioning, supervision, and maintenance — from the first on-site inspection to predictive maintenance scheduling.
Having engaged GFE Technical Operations Division, you will be able to release up to 80% of your in-house experts’ time currently spent on travel and on-site operations.
During Technical Operations engagements, GFE Solutions acts as a seamless extension of your technical department. Our trained agents handle on-site issues independently, while staying in instant real-time contact with your expert at the office — no travel required on your side.
01.
Supervision
Quality control and production status monitoring at subcontractors’ sites. Preventing defects from reaching the commissioning stage. Instantly get a clear and accurate picture of the actual status of any process — without sending your own specialists on-site.
02.
Commissioning
Manage the commissioning process remotely. Let GFE technical agents be your eyes, ears, and hands all over the world. Real-time connection between your expert and our agent ensures efficient problem-solving at every step.
03.
On-site inspections
Use our agents to gather any kind of information remotely: photos, videos, measurements, 3D scans, real-time video streaming, written reports. All compiled and delivered fast.
04.
After-sales & troubleshooting
Our technicians provide next-day reaction for any challenge — whether it’s a claim-based task, an unexpected urgent case, or a scheduled planned action. No delays, no excuses.
05.
Predictive maintenance
We create schedules of planned inspections and maintenance. We can also proactively approach all of your clients to increase their comfort and bring additional value to your brand name.
During Technical Operations engagements, GFE Solutions acts as a seamless extension of your technical department. Our agents are trained to handle on-site issues independently, while staying in instant real-time contact with your expert back at the office.
This model was inspired by what the pandemic demonstrated: replacing personal on-site presence with a structured digital connection can save hundreds of hours without sacrificing quality or control. We have implemented this strategy in full-scale field operations.
The additional time released may be used to increase efficiency, improve processes, and collect information from multiple sites simultaneously — enabling precise and fast decisions, quality improvement, and strategic focus. Your experts concentrate on the tasks only they can do.
Eliminate the hassle of traveling. Your specialists reclaim
80% of the time previously lost to on-site trips and redirect
it to high-value work: improving quality, working on strategy,
and making decisions that impact profitability.
Your expert can oversee multiple sites simultaneously through
GFE agents — impossible with traditional on-site models.
One specialist, full control, no travel required.
Information database & feedback loop
All information collected during field operations is stored
for future references, training purposes, and elimination
of recurring mistakes — a growing knowledge asset over time.
Our agents are ready to visit sites all over the world with next-day reaction time — whether it’s a claim-based task, an unexpected urgent case, or a scheduled planned action without delays and excuses.
Cooperation with GFE TechOps releases your company from
the delays and costs of business travel. Your in-house
specialists stay at headquarters — GFE agents go to the field
instead, equipped with digital hardware for live streaming
and full-presence interaction.
This model allows your expert to oversee multiple sites simultaneously, make faster decisions, and concentrate on the strategic tasks that only they can do.
Beyond the core service, GFE TechOps delivers three additional
capabilities: short detailed video reports for instant stakeholder
updates; unique exploitation data collected for your design
office; and modern assembly manuals — video visualisations,
3D step-by-step guides, and interactive PDFs with links to
official documentation.
Due to our experience in field operations across Europe,
you can verify the quality of our work directly — explore
our case studies and read what our clients say about
working with GFE Solutions.
Services
Contact us
Our company produces safety-relevant welding assemblies for the chemical and pharmaceutical industry.
Due to the fact that it has become increasingly difficult to find good engineers and designers for our design department at our location in rural Münsterland, we set out at the end of 2018 to look for new external solutions in the service market.
I really appreciate GFE’s flexibility and openness for new challenges. They are not afraid to start a new journey.
If I think about the external circumstances of the project we started together, we reached a learning curve and relating results that I did personally not expect.
We required additional capacity and professional support for our R&D Team especially for a new product development.
And GFE Solutions offers capable support by very well-educated engineers. High professionalism. On time delivery and great communication (native German speakers).
We are the company in constant need for plants for research or pilot projects of our clients. Last year we were working over the order in the field of medical technologies, which we succeeded to realize, including thanks to efforts of GFE Solutions team.
We were in need of help with our design department ressources and we had to move fast, internal ressources were not available and GFE was able to help quickly and competent. GFE works with dedication to the very needs of its customers, has a variety of specialists and has offered a fair price on a transparent basis.
We were looking for additional engineers to expand our construction capacity. You seemed to be a young, motivated Team and except your professional expertise, your personal commitment made me confident to work with you. The cooperation has been seamless and very productive from the start. We are happy with the results.
GFE Solutions is a specialized engineering services company. Our engineers are mainly from Eastern Europe – to our customers we offer onsite- and offsite-engineering-services. All our specialists speak and write fluently English, some of them German and other languages.
Phone: +48 798 763 604
For general enquiries: info@gfe-solutions.com
For commercial requests: inquiry@gfe-solutions.com
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